Steam Showers Shipping Services
We ship our units directly from our warehouse to your door. There is no middle man, and no drop shipping. All units are brand new in box. We ship anywhere in the USA in 6 days. Orders that are placed before Noon on any weekday are ship th same day, and orders that are placed after Noon on any weekday are shipped the following weekday. Orders that are placed over the weekend will be shipped first thing Monday morning.
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| Tracking |
After purchasing your steam shower, you will receive a confirmation of purchase in your email. You will then receive a phone call just as the shipment is leaving our warehouse to ensure the model number of the unit is exactly what you ordered. You will then receive an email with the tracking number and delivering carriers website for easy tracking of your shipment right to your door.
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| Liftgate Service |
Your shipment will be delivered with a liftgate on board the delivery semi truck which will easily lower the large crate weighing in excess of 450 lbs. slowly and safely into your driveway. This service is an additional $60, but we are currently waiving all shipping fees for a limited time.
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| Residential Delivery Service |
Residential delivery is a standard service that we provide which delivers the steam shower unit directly to your residence. This service is normally an additional $120, but we are currently offering it free for a limited time.
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| Commercial Delivery Service |
Commercial delivery service is available to any business in the US or Canada at no additional charge.
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| Safe Handling |
Our shipping service includes terrific packaging to keep your steam shower in perfect condition when it arrives at your door. Our packaging not only has the normal cardboard and styrofoam packing materials internally, but we also use top grade lumber to crate each and every unit into safely moving cargo. Our damage ratio is less than 2% of our thousands of shipments per year which really speaks to the quality in packing materials and handling services.
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| Notify Prior to Delivery |
We provide an extra service which is to notify each customer when the unit has left our warehouse via phone, and we provide a phone call prior to the actual deliver in order to schedule the time frame with you to ensure your presence. This makes it even easier to accept the delivery of our steam showers. The shipping company will not show up at your home unexpected.
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| Delivery Policy |
When your steam shower unit is delivered, the purchaser of the unit must be present for the delivery. The purchaser is required to inspect the packaging for damage, torn boxes, or holes in any of the packaging. The purchaser should not sign the delivery receipt until you are 100% sure that the product you recieved is in good condition. Damage that is noted will be covered by our warranty policy. Damages that are reported later with no exemptions on the delivery receipt will not be covered. The packages must be opened within 3 days of receiving them to ensure the product is in good condition. If damage is found internally with no damage to the outside of the box, call the shipping company and 1-800-791-8232 right away to report the issue. These type of internal damages must be reported within the 3 days in order to receive compensation.
We stand behind our units and our shipping quality 100%, but we do need your help to ensure that any damage that may be caused by the shipping carrier is reported properly so that we can obtain compensation for your benefit.
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